These Terms of Use govern your use of The Playbooks’ products, websites, and services (the “Services”). The Services are made available to the user (“you”) for use only under the terms of these Terms of Use and in accordance with the Privacy Notice available here(together, the “Agreement”). You may use the Services only on the condition that you agree to abide by the terms of the Agreement. By using the Services, you agree to be bound by these Terms of Use. If you do not agree to the terms of the Agreement, please do not use the Services. 

  1. SCOPE

    Subject to the terms of this Agreement, the Company hereby grants to you a non-exclusive, limited, non-transferable, non-sublicensable license to use the ServicesNote: confirm the description of the Services.


    In order to use the Services, you must register to create an account. You represent and warrant that you are authorized to provide all the information you provide upon registration for your account. Further, you must provide accurate, current and truthful information. You are responsible for all activities occurring under your account and for keeping your password and other account information confidential. You are responsible for putting in place and observing all safety measures that may be necessary to protect your personal well-being and property and to prevent unauthorized access, misuse of account information and/or passwords, or misuse of any other information. The Company is not liable to you for any unauthorized access or misuse of the Services or your account.


    The Services may allow you to communicate with a third party (a “Third Party \”). 

    Any communication with a Third Party (including any Services and any advice, opinion or other communications you may obtain by way of such communications through the Services is between you and this Third Party. The Company is not responsible for the content of these communications and expressly disclaims any responsibility or liability for any claims, losses or damages that may arise as a result of such communications or failure of communications. 


    You must not, and you must not request or authorize another person to: (i) engage in any activities through or in connection with the Services that seek to attempt to or do harm any individuals or entities or are unlawful, offensive, obscene, violent, threatening, harassing, or abusive, or that violate any right of any third party; (ii) to the maximum extent permitted by applicable law, reverse engineer, decompile, disassemble, reverse assemble, or modify any source or object code or any software or other products, services, or processes accessible through any portion of the Services; (iii) engage in any activity that interferes with a user’s access to the Services or the proper operation of the Services, or otherwise causes harm to the Services, the Company, a Third Party or other users of the Services; (iv) interfere with or circumvent any security feature of the Services or any feature that restricts or enforces limitations on use of or access to the Services; (v) attempt to gain unauthorized access to the Services, computer systems or networks connected to the Services, through hacking, password mining, or any other means and from engaging in activities that are not in compliance with applicable laws; (vi) harvest or otherwise collect or store any information of third parties (including personal information about other users of the Services, without the express consent of such users); or (vii) otherwise violate this Agreement.

  5. Consent to Use of Data

    When creating an account, you will be asked to provide certain personal information including, without limitation, your name, your email address and other contact informationWhen using the Services, you may also provide additional personal information, including personal health information. Company will collect, store, use and disclose this information in accordance with the Privacy Notice available here.

    By agreeing to the terms of this Agreement, you agree to the collection, use and disclosure of your personal information as outlined in the Privacy Notice.

  6. LINKS

    Any links or references to third party information are provided solely as a convenience to you. The Company shall have no liability to you for any content that you may found to be offensive, indecent, or objectionable.

  7. Termination

    This Agreement is effective until terminated. Your rights under this Agreement will terminate automatically without notice from Company if you fail to comply with any term(s) of this Agreement. Upon termination of this Agreement, you must cease all use of the Services.

  8. Intellectual Property Rights

    You acknowledge that the Services and all related information constitute valuable proprietary, confidential and trade secret information of the Company. The Services are protected by copyrights, trademarks, service marks, international treaties, and/or other proprietary rights and laws of Canada and other countries. By agreeing to this Agreement, you acknowledge that, as between you and the Company, the Company owns and retains all rights, title and interest in and to the Services including without limitation all copyright, trademark and intellectual property rights therein, and that the only right you have is the limited right to use the same as set forth in this Agreement. You may not rent, lease, lend, sell, redistribute or sublicense the Services. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Services, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law). Any attempt to do so is a violation of the rights of Company and its licensors. All rights in the Services not expressly granted to you are reserved by Company or its licensors.

  9. Limitation of Warranty 

    Some jurisdictions do not allow the exclusion or limitation of implied warranties or conditions, so the exclusion and limitations below may not apply to you. You expressly acknowledge and agree that use of the services is at your sole risk and that the entire risk as to satisfactory quality, performance, accuracy and effort is with you. To the maximum extent permitted by applicable law, any services are provided "as is" and "as available", with all faults and without warranty of any kind, and the Company parties hereby disclaim all warranties and conditions with respect to any services, either express, implied or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of quiet enjoyment, and non-infringement of third party rights. The Company Parties do not warrant against interference with your enjoyment of the services, that the functions contained in, or services performed or provided by, the services will meet your requirements, that the operation of the services will be uninterrupted or error-free, or that defects in the services will be corrected. 

  10. Limitation of Liability

    Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so the limitations below may not apply to you. To the extent not prohibited by law, in no event shall the Company parties be liable for personal injury, or any direct, indirect, incidental, special or consequential damages whatsoever arising out of or related to your use or inability to use the services, however caused, regardless of the theory of liability (contract, extra-contractual liability, tort or otherwise) and even if the Company has been advised of the possibility of such damages. The foregoing limitations will apply even if the limited remedy offered in this license fails of its essential purpose.

    If your non-identifiable data are used for research purposes, then the limitation of liability and indemnity clauses contained within this Terms of Use are waived with respect to any harms suffered or liabilities incurred as a result of any research activities.

  11. Changes

    The Company may modify this Agreement from time to time. The Company will give you written notice of modifications to the Agreement by any reasonable manner of notice which it elects and your use of the Services after the effective date of the modifications as set out in such notice constitutes your agreement to such modifications. 

  12. General

  13. This Agreement constitutes the entire agreement between you and Company with respect to your Use of the Services. Company's failure to enforce your strict compliance with this Agreement will not constitute a waiver of any of its rights. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect. This Agreement is not assignable, transferable or sublicensable by you except with the Company’s prior written consent. The laws of the Province of British Columbia, excluding its conflicts of law rules, govern this Agreement. Any disputes in relation to this Agreement shall be brought to the courts of competent jurisdiction of the City of Vancouver, British Columbia.

Last update:September 9, 2020